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      ICF extend search for new Development Director until September

      The Institute of Chartered Foresters (ICF) has extended its deadline in the search for a new Development Director. Candidates wishing to apply for this senior ICF role now have until September 30th to submit an application. The role will lead on development activities at the Institute, and it will also…

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    • Martin Gammie

      Service Delivery in Arboriculture part two: Collaborative working – Martin Gammie

      Martin Gammie discusses how we can work with other disciplines to achieve a sustainable urban treescape Last month we considered the need to change the way we engage with our clients and how this might influence the effectiveness of the services we provide. Now I want venture beyond the world of arboriculture. I have given…

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    • Steve Clarke

      Sell the sizzle, not the sausage – Steve Clarke

      Steve Clarke explains that your customers don’t just care about the size of your widgets My wife and I are about to take on a great project and build our own place, meaning country living half mile down a rough road. We have one grandchild with a second on the way. And then of course there’s Trevor,…

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    • Jonathan Hazell

      There’s no shame in being an employee – Jonathan Hazell

      Regular work bringing regular cash or independence and the opportunity to plough your own furrow. Jonathan Hazell examines the pros and cons of being an employee I have found a certain stigma among tree workers concerning the prospect of joining a business as an employee but I do not understand why, despite the variety of reasons…

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    • Steve Clarke

      Dare to be different – Steve Clarke

      Steve Clarke explains how to differentiate your business without driving down profits. What can you gain from swimming in the sea of sameness, just doing the same as everyone else? If your aim is keep below the radar and shoot for mediocrity, then maybe I get it. However, I doubt that’s what most people in business want.…

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    • Jonathan Hazell

      Consultancy Vs Contracting – Jonathan Hazell

      Jonathan Hazell illustrates the differences between consultants and contractors with a closer look at a consultant’s report. It goes without saying that there are some very good practitioners in the fields of both arboricultural contracting and arboricultural consulting. However, an expert in one field may be ineffective in the other and you, as the practitioner, may well…

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    • Your client approach needs updating – Martin Gammie

      A fresh look at how we engage with clients and collaborate with other disciplines is long overdue,  says Martin Gammie. Arborists can’t always allow clients to dictate on key issues like timing.   My recent work with the Trees and Design Action Group (TDAG) on its latest best practice guidance document gave me an opportunity…

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    • R2

      Showcase your skills with the R2 register

      R2, the new online tool that allows you to demonstrate your skills, knowledge and experience to potential customers, will soon be live. Here’s how it works… The new Register of Tree Work Operatives (R2) looks set to provide arboriculturists with the opportunity to demonstrate their attained skills and experience, businesses with the necessary information to identify which operatives…

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    • Steve Clarke

      Where focus goes… energy flows – Steve Clarke

      Steve Clarke’s regular sales lessons – this month from the Sahara I’m no petrol head, not an engine kind of a guy at all, but I do love adventure. I spent the other week powering my way up and over the Atlas Mountains of Morocco and riding off -road in the Sahara desert on a monster BMW…

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    • Jonathan Hazell

      Who is right? – Jonathan Hazell

      Jonathan Hazell discusses the difficulties of keeping all parties happy while taking into account the necessary health and safety and regulatory considerations There is a dilemma that will be faced almost every day by every professional in arboriculture, be they contractor, technician or consultant. And that is – who is right?  A contractor delivering a…

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    • Jonathan Hazell

      Client ready product – Jonathan Hazell

      Impressing clients is about how you present yourself and your work, explain. Jonathan Hazell. Here he outlines the steps you need to take to be client ready In the February issue of Pro Arb I wrote about the three key steps to successful project management: define, design, deliver. Another of my mantras is also a three-word…

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    • Steve Clarke

      Listen up – it’s story time! – Steve Clarke

      Steve Clarke on converting prospects into customers through stories they can relate to There is nothing more natural than listening to or delivering a compelling story. A story that is intriguing and one that creates excitement, particularly one that stirs up the emotions. Why is that important to you? The vast majority of buying decisions are driven…

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    • Jonathan Hazell

      The arb industry’s code of practice – Jonathan Hazell

      Not a law enforcement app, but a vital source of safety information for arborists. Jonathan Hazell outlines why you must read ICoP: Tree Work At Height In February the Industry Code of Practice for Arboriculture: Tree Work at Height (ICoP) was published by the Arboricultural Association with the assistance of the HSE and sponsorship and support from…

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